Returns & Exchanges
At Content Beauty & Wellbeing, we want you to love your conscious beauty purchases, but if you are not completely satisfied, you can return unopened and unused items within 14 days of receipt for a full refund. Please ensure all products remain in their original packaging with seals intact to qualify for a return.
Return Process
- 1.Initiate Your Return
Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization code.
- 2.Secure Packaging
Carefully pack the items in their original shipping box or a sturdy alternative to ensure they are protected from damage during transit.
- 3.Ship the Parcel
Affix the provided return address label and send the package using a tracked postal service, as we cannot be held responsible for items lost in the mail.
- 4.Refund Processing
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.